The brand.
How to use it.
The single source of truth for TravelDesk's voice, visual identity and market standards. It covers every client-facing material, campaign creative, pitch, event asset and internal document that could reach a client.
How to use this document
You do not need a design background to use this. You need to know which button to click. Most of what follows comes down to three things: who you are writing for, which logo belongs on the page and whether the words sound like TravelDesk. Everything else is detail you can look up as you need it.
I am writing something
An email, a proposal, a case study, a LinkedIn post, deck copy.
Brand voice Copy rules Before and after examples Which spelling to use Our core sentencesI am building something
A deck, a one-pager, an ad, an event stand, a report.
Our signature look Which logo to use Colour Typography Templates to downloadI am checking something
Reviewing someone else's work before it goes out.
Before you send Who signs it offOne typeface, Plus Jakarta Sans. Dark navy background by default, white when it will be printed. Every page carries the rounded top-right corner and a gradient rule that fades into the background. Landscape decks also carry the rail. Charcoal Navy for most of the page, Coral Green for the one thing you want noticed. British English for EMEA, American for the US, German for DACH. Lead with numbers wherever you have them.
If a slide is turning into paragraphs someone has to read aloud, that content belongs in a Word document, not a deck. One idea per slide, read at a glance. This is the single biggest thing to get right.
A spreadsheet that goes to a client is still a TravelDesk document. Load the colour theme (below) so the palette is one click away in the fill and font colour pickers, rather than Excel's own default blue-and-orange set. Header rows take Charcoal Navy fill with white text, not the default grey.
Chart series use Coral Green, Strawberry, Amber and Slate, in that order, never Excel's default palette. For anything positive or on-target, Coral Green rather than the default green; for anything behind, Strawberry rather than the default red – the same two colours the rest of the brand already uses for that job.
This document is written in British English because it is maintained from the London studio. The materials it governs are written in the language of their market, which is covered in language and markets.
Who TravelDesk is
No one knows today's traveller like TravelDesk.
As a global trade desk for programmatic advertising, we specialise in the travel, tourism and hospitality industry. Using proprietary data, high-quality inventory and travel-focused expertise, we connect your brand with travellers everywhere. Built on the industry's leading travel research and data, we know exactly how to reach them with your messaging.
What we do
Your success is our top priority. We develop multi- and omnichannel solutions to your marketing needs. Built around a curated programmatic marketplace, our data- and AI-powered platform harnesses the power of machine learning to target qualified audiences at scale.
Our mission
We believe that travel is more than just a way to break free from your daily routine. Travel opens our eyes to other cultures' perspectives and ways of life. It inspires creativity and creates possibilities.
Our mission at TravelDesk is to empower our clients in the travel, tourism and hospitality industry to help people discover and explore new places – or experience familiar places in a new way.
Where we sit
TravelDesk is powered by MMGY Global, the world's leading travel marketing company. That relationship appears in two specific places: the endorsement line on MMGY-built products, and the 20+ years of proprietary travel research behind our audience work. It does not appear as a logo lockup on general TravelDesk materials. The one exception: documents built on an MMGY-powered product – a TRiPs or EurekA! profile, for instance – carry a small MMGY mark alongside the TravelDesk wordmark in the footer, since the underlying data and research is MMGY's. Everything else stays TravelDesk-only.
We are a specialist, not a startup and not a tech giant. Write as the expert in the room who already knows the answer, not as a challenger asking to be considered. The statements above are approved company copy. Use them as written. Anything you write yourself follows the copy rules below.
Our signature look
Two devices make a page recognisably TravelDesk before anyone reads a word of it. Get these right and the work already looks like us.
1. The TravelDesk corner
A single large corner radius on the top right. Every other corner stays square. It appears on the page frame, on hero images, on content panels and on the rail. It is the most recognisable thing we own after the wordmark.
Photography inside a collage is different. On deck covers and poster grids, image tiles carry a generous radius on all four corners, and the corner device lives on the page frame around them rather than on each tile. The corner is a structural device, not a photo crop.
Section dividers within a deck (an "ADOPS" or "Who we are" full-bleed image slide, for instance) and the closing slide both use a second, deliberately more decorative corner treatment: two large radii on the same side, top right and bottom right, so the image reads almost like a rounded flag or banner rather than a rectangle with one corner clipped. It is a recognised, approved variant used specifically for these two slide types. Content slides, one-pagers and every other format keep the single top-right corner.
2. The background choice
Two modes. The choice is not taste, it is a decision about how the piece will be consumed.
Ask one question: will anyone print this, or read it for more than five minutes? If yes, build it light. If no, build it dark. Whichever you pick, the logo variant and the gradient fade have to match it.
Brand voice
Four pillars. They apply in every language and every market. Spelling changes between markets, the voice does not.
Confident
We know our value and speak from a place of authority. When it comes to programmatic advertising in the travel industry, TravelDesk is the obvious choice.
Semi-professional
While not entirely conversational or professional, TravelDesk walks the line between. If you would say it to a work colleague, then it is probably spot on.
Knowledgeable
The programmatic industry is technical, and we know our stuff. We do not shy away from using industry-specific terminology, but we do not overuse it.
Helpful
Everything we do is to help our audience understand the industry and our place in it. We bring value to every interaction, regardless of whether or not they are our client.
The four tests
| The colleague test | Would you say this out loud to a colleague you respect? If it would sound stiff or salesy spoken aloud, it is wrong on the page too. |
| The swap test | Replace "TravelDesk" with a competitor's name. If the sentence still works, it says nothing about us. Rewrite it. |
| The number test | Every performance claim has a figure attached. If you are describing a result with adjectives, you are missing the data. |
| The delete test | Remove the first sentence of the paragraph. If nothing is lost, it was a warm-up. Delete it for real. |
Words to avoid
These appear in weak drafts and almost never survive an edit: leveraging, empowering, holistic, bespoke, cutting-edge, seamless, game-changing, impactful, best-in-class, unlock, elevate, robust, synergy, in today's landscape, at the end of the day. If one of them is genuinely doing work in a sentence, keep it. Usually it is not.
Copy rules
These apply to everything written in TravelDesk's name: credentials deck, website, case studies, emails, proposals, social and any internal document that could be shared externally.
| Rule | Detail |
|---|---|
| Bold | Bold phrases and, at times, entire sentences to emphasise what matters most to the reader. Use it judiciously. If the bolded portion includes punctuation, including a full stop, the punctuation is bolded too. If everything is bold, nothing is. |
| Dashes | En dash with a space on either side for parenthetical clauses. Never an em dash, never a hyphen doing a dash's job. Correct: "certifications from The Trade Desk Edge Academy to Amazon DSP – and more." |
| Oxford comma | No Oxford comma. Correct: "Display, video and audio". |
| Headings | Sentence case in documents, body copy and anything long-form. Display headlines on decks, one-pagers and social are the documented exception and are set in uppercase – see the display headline. |
| Fragments | Fragments and sentences that open with a conjunction are permitted sparingly and for impact. |
| Numbers in copy | Write out zero through nine. Use numerals for 10 and above. Use numerals up to a million (450,000) and write out million or billion above that (4 million, 3.5 billion). |
| Numbers in callouts | In callouts, bullets and data points, abbreviate: 416K web visits, 3M click-throughs, 8B impressions. |
| Multipliers | Lowercase x with no space: 2.9x, 6.83x, 15x. Ratios keep the colon: 3.54:1. |
| Date ranges | Use "to" where the range is read aloud: "January to March 2026". A hyphen is fine inside a tight data label: "Jan-Mar 2026". |
| Acronyms | Spell out on first use with the acronym in brackets: "cost per engagement (CPE)". DSP, CTV, DOOH and DCO need no expansion with media buyers, but do with a DMO board. |
| Client names | Exactly as the client writes it, including capitalisation. Check their own website rather than a previous deck. |
Most drafts fail on two of these: too much bold, and results described in adjectives instead of numbers. Fix those two and the copy is usually close.
Rewrites: before and after
The rules above are easier to apply once you have seen them applied. These are nine situations that come up constantly, with the version that usually gets written first and the version that should go out. Nothing here needs a writing background. It is mostly about cutting the warm-up and putting the number first.
Cut the first sentence. Put the number, the date or the specific noun where the warm-up used to be. Say what happens rather than what it is called. Almost every rewrite on this page is one of those three moves.
A full example: what good looks like end to end
The nine rewrites above are single lines. This is a real result, written the way the voice rules above actually sound in a finished piece – confident, specific, numbers doing the talking.
Seeking a cost per engagement of $7.48 and an engagement rate of 0.10%, we targeted in-market audiences already showing intent to visit Australia, and adventurous travellers looking for something different on their next trip.
The campaign delivered a CPE of $4.64 – 38% lower than goal – and an engagement rate that exceeded goal by 1.4x. Native placements ran at twice the ER goal, retargeting at 4.6 times. The result was strong enough that the client increased their year-on-year budget.
Notice what it does not do: no "we are thrilled to share outstanding results", no adjectives standing in for evidence. The numbers are the pitch.
Language and markets
Every piece is written in the language of the geography it is going to. TravelDesk is an American company, so American English is the default for anything without a defined regional audience. EMEA work is British English. DACH work is German. Never mix conventions inside one document.
| Market | Language | When you use it |
|---|---|---|
| Default / US | American English | Anything without a defined regional audience. Global materials, US clients, the master version of any template. |
| EMEA / UK | British English | UK and European clients and prospects, EMEA campaign creative, EMEA event materials, anything a European client will read. |
| DACH | German | Germany, Austria and Switzerland. Written in German by a German speaker, not translated word for word from English. |
Spelling and vocabulary
| American | British | Note |
|---|---|---|
| traveler, travelers | traveller, travellers | The most frequent one. It appears in the tagline. |
| analyze, optimize, organize | analyse, optimise, organise | The -ize to -ise family. |
| color, behavior | colour, behaviour | |
| vacation rental | holiday rental | Vocabulary, not spelling. Easy to miss when converting. |
| program | programme | Except "programmatic", which never changes. |
| outmaneuver | outmanoeuvre | |
| $ / dollar invested | £ / pound invested | See the currency rule below. |
Currency
Performance figures keep the currency they were actually measured in, and the market of the campaign is always stated alongside. What changes by market is the currency named in generic phrasing about return.
- US: "return on every dollar invested"
- EMEA and UK: "return on every pound invested"
- DACH: "je investiertem Euro"
A campaign that delivered $1.44M in attributed hotel revenue is reported as $1.44M in all three markets. Do not convert results. Label the market and the period instead: US Destination · Jan-Mar 2026.
Building the three versions
These are not translations of each other. The spelling differs, and so does the content, because the products and inventory available in each market are not the same.
| Layer | What changes between markets |
|---|---|
| Language | Mechanical, covered above. |
| Core sentences | Approved per-market wording in core sentences. |
| Products and inventory | The real difference. Some capabilities are live in EMEA and not in the US, and the reverse is also true. A capability band cannot simply be respelled. |
| Proof points | Use results from the reader's own region wherever we have them. A German DMO wants a European number, not a US one. |
| Audiences | UK Rail is a British format. DACH Packages is a German one. Neither has a US equivalent, and the US will need its own. |
| Compliance | Data and privacy language differs between the EU, the UK and the US. Never copy a claim across markets without checking it. |
- Keep one master layout per format. The design is identical across all three markets, so only content layers change.
- Name files with the market suffix:
1 Pager A4 - DMO - v4 - EMEA,- DE,- US. - Build the EMEA version first, since that is where the existing content lives, then fork rather than translate.
- Mark any capability that is market-specific in the master file, so nobody carries it across by accident.
Do not create US versions by find-and-replacing "traveller" with "traveler". Every US version needs a content review against what is actually available to sell in that market.
Our core sentences
These lines carry the brand across most of what we produce. They are fixed. Do not rewrite them for a specific piece, and do not translate them fresh each time.
Setting the tagline
Three stacked lines, all uppercase, with alternating weight: ExtraBold, Light, ExtraBold. The lines do not stack flush. Each one steps further right than the one above, so the block descends diagonally from the bottom-left of the wordmark to its bottom-right. Line one starts at the wordmark's left edge, line three finishes at its right edge.
The cascade is exact enough that it should never be retyped. Logo with tagline, and logo with tagline plus URL, are both in the logo pack as ready-made files.
The TravelDesk capabilities
| English | German | What it covers |
|---|---|---|
| Media Planning & Demand Analysis | Mediaplanung & Bedarfsanalyse | Hotel, flight and rental search data showing where demand comes from. |
| Research & Insights | Marktforschung & Einblicke | 20+ years of proprietary travel research and consumer studies. |
| Data Intelligence & Audience Strategy | Datenintelligenz & Zielgruppenstrategie | Traveller profiles built from real research, not just browsing data. |
| Campaign Activation | Kampagnenaktivierung | Display, video, audio, CTV, mobile and out-of-home. |
| Creative Production | Kreativproduktion | The in-house studio that builds what runs in campaign activation: static, dynamic, video and every format in between. |
| Measurement & Attribution | Messung & Attribution | Ad spend connected to real arrivals, bookings and revenue. |
Logo system
The TravelDesk wordmark is a single typographic asset. "Travel" and "Desk" are set in different colours, and which colour goes where depends on the background. There is also a "TD" monogram for small and square formats. Always take the file from the shared drive. Never rebuild the wordmark by typing it.
Primary on dark. White "Travel", Coral Green "Desk". The default for decks, one-pagers, reports and anything on a dark background.
Primary on light. Charcoal Navy "Travel", Coral Green "Desk". The default for Word documents, letterheads, print and any light-background application.
Full variant set
Nine wordmark variants exist. Nothing outside this set is approved, and new colour combinations are not created locally.
The TD monogram
For formats too small or too square for the wordmark: social avatars, favicons, app tiles, watermarks. It never replaces the wordmark in a document header.
Clear space and minimum size
Practical rule for everyday use: never place the logo smaller than it needs to be to read clearly, and always give it breathing room. The exact numbers below are for whoever is producing a print run or a tightly-sized layout – most people will never need them.
| Clear space | On all four sides, leave clear space equal to the cap height of the wordmark. Nothing enters that space: no text, no image edge, no rule, no other logo. |
| Minimum, screen | Wordmark 90px wide. Monogram 28px wide. |
| Minimum, print | Wordmark 25mm wide. Monogram 8mm wide. |
| Contrast | The wordmark must sit on a solid colour area or a controlled overlay. If you cannot guarantee contrast, use the all-white variant on a darkened panel. |
| File format | PNG with transparency for digital. Ask the studio for vector before any large-format print or fabrication. |
What to do, and what not to do
Always place the supplied PNG or vector. It carries the right proportions, the right colours and a clean transparent background.
Light wordmark on dark, dark wordmark on light. If you change the background, change the logo in the same move.
Cap height on all four sides, kept empty. It is the cheapest thing you can do to make a layout look considered.
Hold shift, or lock the aspect ratio. Check the minimum sizes before you place it small.
Keep the original proportions. Never scale width and height independently, and never rebuild the wordmark by typing it in Plus Jakarta Sans.
No drop shadows, gradients, outlines, glows or bevels. Flat colour only, exactly as supplied.
Only these nine wordmark variants and three monogram variants exist. A Pine Green "Desk" or a Lime "Travel" is not part of the system.
Place the wordmark on a solid area or add a controlled overlay behind it. If neither is possible, move it.
The wordmark is never given a container, border, rounded panel or badge, and never carries the TravelDesk corner.
Partner and client logos sit separately with full clear space between them, never joined by a rule or a slash.
The Charcoal Navy "Travel" disappears completely on a dark background, including in email dark mode.
If the variant you need is not in the set, the answer is a different variant, not a recolour in PowerPoint.
Product lockups
Five named products appear across our materials. Two are ours, two come from MMGY Global, and one is the TravelDesk activation offer itself. Getting the endorsement line right matters commercially, so it is worth checking rather than guessing.
| Name | Endorsement line | What it is |
|---|---|---|
| TravelDesk VISTA | Media planning intelligence | Ours, and the only product with a full graphic lockup today. VISTA stands for Visitation Insights for Strategic Travel Advertising. |
| EurekA! | Powered by MMGY Global | MMGY research product. Capital E, capital A, exclamation mark. Never "Eureka" or "EUREKA". |
| TRiPs | Powered by MMGY Global | MMGY audience product. Capital T-R-I-P, lowercase s. Never "TRIPS". |
| TravelDesk | Campaign activation | The activation offer itself, named without a product suffix. |
| TravelDesk PULSE | Campaign reporting | Ours. Typographic only: Plus Jakarta Sans ExtraBold with the endorsement line beneath in SemiBold. |
TravelDesk VISTA
The VISTA lockup keeps the TravelDesk wordmark and adds two symbolic elements: a location pin for precision and focus, and a compass inside it for navigation and strategic direction. The product name sits in a rounded badge to its right. It is a sub-brand of TravelDesk, not a separate brand, so it inherits every rule in this document.
On light. Charcoal Navy wordmark, Coral Green pin, Charcoal Navy badge with white VISTA.
On dark. White wordmark, Coral Green pin, white badge with Charcoal Navy VISTA.
| Product tagline | "Visualise the world's travel data." Set in tracked uppercase beneath the lockup. American markets use "Visualize". |
| In body copy | "TravelDesk VISTA" on first use, "VISTA" after that. Uppercase throughout. |
| Data partners | VISTA is powered by Adara Consortium global travel data and Keydata holiday rental intelligence. Both are credited inside the platform interface, not on the lockup. |
| Never | Use the pin or the compass on their own as a standalone mark, recolour the pin, or set VISTA in a different typeface. |
TravelDesk and MMGY together
Documents built on an MMGY-powered product, a TRiPs or EurekA! profile for instance, carry both marks in the footer. Everything else stays TravelDesk only. The two never merge into a single logo, and the MMGY mark never appears on a cover or in a header.
| Order | MMGY on the left, TravelDesk on the right. Never reversed, never stacked. |
| Alignment | Both centred on the same horizontal line, so the square and the wordmark read as one footer line. |
| Size | The MMGY square is taller than the wordmark, around one and a half times its height. On the A4 TRiPs profile the square is 5mm and the wordmark 24mm wide by 3mm high. |
| Clear space | A gap roughly as wide as the MMGY square itself, about 4.5mm at that size. Never less than half the square’s width, and nothing sits in that gap. |
| Two marks, not one | They sit beside each other as separate marks. Never redraw them as a combined lockup, and never rebuild either one. |
| The descriptor | Where the footer carries the market descriptor, it follows the TravelDesk wordmark on the same line, as on the TRiPs profile. |
MMGY is the parent company and TravelDesk is the programmatic advertising arm inside it. Reading left to right, the parent comes first and the specialist follows. The gap is what keeps them as two organisations rather than one merged brand.
Any future TravelDesk product lockup follows the VISTA construction: the wordmark, a Coral Green location pin, a device inside the pin that says what the product does and the product name in a rounded badge. That consistency is what makes them read as one family rather than a set of unrelated logos.
Colour
Charcoal Navy carries most of the page. Coral Green is the signal colour, the thing that catches the eye. Strawberry is for emphasis, never for large areas. Click any swatch to copy the hex value.
The palette
Ten colours. Charcoal Navy and Navy Surface build the dark page and white builds the light one. Pine Green and Slate carry structure and secondary text. Coral Green signals, Strawberry emphasises, Amber highlights, Harbour separates data. Lime, Sand and Light Aqua are tints and occasional accents, not page grounds.
How much of each
| Colour | Share of a page | Where it goes |
|---|---|---|
| White | The light ground | The only background for light layouts. Not Sand, not Light Aqua, not a tint. |
| Charcoal Navy | 55 to 65% | The dark ground, plus all body text and headings on light layouts. |
| Navy Surface | 10 to 20% | Cards, stat blocks, sidebars and panels on dark layouts. |
| Pine Green | 5 to 10% | The far end of the navy gradient, sub-headings, eyebrow labels, data captions on light. Currently under-used and worth reaching for more often. |
| Slate | 5 to 10% | Secondary text, captions, metadata, table dividers. The colour that stops everything being either full-strength navy or an accent. |
| Coral Green | 10 to 15% | Data callouts, icons, the technical gradient rule, the one thing per section you want noticed first. |
| Strawberry | Under 5% | The "Desk" in the wordmark, a single emphasised word, the event gradient rule. |
| Lime | Under 5% | Event graphics, culture materials and merchandise. |
| Amber | Under 2% | A highlight, not a colour you build with. One figure, one word, one icon, one bar. If there is more than a thumbprint of Amber on the page, there is too much. |
| Harbour | Data only | A chart and map colour. It separates a second or third data series from Coral Green, including in greyscale and for colour-blind readers. It does not appear in layouts, headings or accents. |
| Sand | Tint only | A warm panel and callout tint. Not a page background. |
| Light Aqua | Tint only | A cool panel and table-row tint. Not a page background, and never for text. |
Which colours go together
Every combination below is approved. Anything not shown here has not been tested and probably does not work.
Putting them together
Four combinations that cover almost everything we make. The bar under each shows roughly how much of the page each colour should occupy, which is the part people usually get wrong.
Amber is a highlighter pen, not a paint. Use it on one number, one word, one icon or one bar – the thing you would point at if you were presenting the page out loud. It never becomes a background, never fills a panel and never appears twice on the same page.
Colour codes, for every tool
The hex codes on the swatches above are what designers use. Word, PowerPoint and Excel mostly ask for a different format, so here is every colour in every format you will actually be asked for.
| Colour | Hex | RGB | CMYK |
|---|---|---|---|
| Charcoal Navy | #09182A | 9, 24, 42 | 79, 43, 0, 84 |
| Navy Surface | #142235 | 20, 34, 53 | 62, 36, 0, 79 |
| Pine Green | #295F67 | 41, 95, 103 | 60, 8, 0, 60 |
| Slate | #536B7A | 83, 107, 122 | 32, 12, 0, 52 |
| Coral Green | #81DFC5 | 129, 223, 197 | 42, 0, 12, 13 |
| Strawberry | #F34B58 | 243, 75, 88 | 0, 69, 64, 5 |
| Lime | #CBE666 | 203, 230, 102 | 12, 0, 56, 10 |
| Amber | #E8A33D | 232, 163, 61 | 0, 30, 74, 9 |
| Harbour | #7FA8C9 | 127, 168, 201 | 37, 16, 0, 21 |
| Sand | #F7F3EE | 247, 243, 238 | 0, 2, 4, 3 |
| Light Aqua | #E9F6F5 | 233, 246, 245 | 5, 0, 0, 4 |
Use RGB on screen (Word, PowerPoint, Excel, Keynote, Figma). Use CMYK only when a printer specifically asks for it – the CMYK figures above are a good starting point but a proof from the actual printer is what settles it, since every press converts colour slightly differently.
Getting these colours into Word, PowerPoint and Excel
Typing a hex code correctly every time is where small colour mistakes creep in. There are two ways to make this close to foolproof, and it is worth doing once rather than retyping codes on every document.
Download TravelDesk-Colours.thmx from downloads. In PowerPoint or Word, go to the Design tab, open Variants (the small arrow on the right of the design gallery), choose Colors, then Browse for Themes at the bottom and select the downloaded file. In Excel, it is under Page Layout → Colors → Browse for Themes. Once installed, every TravelDesk colour appears as one of the first squares whenever you open a colour picker in that file, so choosing the right green is a single click rather than a hex code.
This one file covers our six most-used colours – Coral Green, Strawberry, Amber, Light Aqua, Slate and Lime – plus Charcoal Navy, Pine Green, Sand and white. Navy Surface and Harbour are not part of it, because Office only allows twelve colour slots per set and those two are used less often. Use the table above for those two.
The manual way, if you would rather not install a file
- Go to Design → Variants → Colors → Customize Colors in PowerPoint or Word (in Excel, Page Layout → Colors → Customize Colors).
- You will see boxes labelled Text/Background and Accent 1 to 6. Click each one and choose More Colors, then the Custom tab, and type in the RGB numbers from the table above rather than the hex code (the RGB boxes are usually easier to get right first time).
- Name the set "TravelDesk" and save it.
- It will now appear in that colour picker every time, in that application, on that computer.
The difference between the two methods: the downloaded file sets everything up in one step and works the same way in Word, PowerPoint and Excel. The manual method takes a few minutes but needs no download, and has to be repeated once per application.
Gradients
Three families. The accent rules always fade into whatever background they sit on.
Colour do and do not
- Build the page mostly navy, then add one Coral Green thing.
- Let accent rules fade into the background they sit on.
- Use Navy Surface for cards instead of borders or opacity tricks.
- Use Sand for anything that will be printed or read at length.
- Reach for Slate when text needs to recede without disappearing.
- Label chart series directly as well as colouring them.
- Run a gradient rule from one accent into another, except Lime into Coral Green.
- Use four accent colours on one slide. Pick one and commit.
- Set small body text in Coral Green or Lime on white.
- Use Strawberry as a background for a large panel or a full slide.
- Invent tints. There are no 20% versions of these colours.
- Put Coral Green next to Lime at the same size. They are too close.
- Use Amber as a background, a panel fill or a whole chart series.
Contrast and accessibility
- White text on Charcoal Navy, Navy Surface, Pine Green and Slate all pass comfortably at body sizes.
- Coral Green and Lime are light colours. Use them on dark backgrounds, or as large display type on light. Never as small body text on white.
- Strawberry on white passes for large text and display sizes but is tight for small body text. Keep it for headings, emphasis and accents.
- Never rely on colour alone to carry meaning. If a chart uses two accents to separate series, label both directly.
- Text over photography always needs a scrim. Judging contrast by eye on your own screen is not a check.
Data and charts
Reporting is where the palette gets stretched furthest and where default software styling does the most damage. These are the five treatments we use. Anything else needs to come through the studio first.
1. KPI cards
The headline numbers at the top of a report. Each card carries its icon in a Coral Green circle, the label in tracked uppercase and the figure in ExtraBold. Four or eight per row, never five or seven. On a dark page the cards are white; on a white page they are Navy Surface, so they always separate from the ground behind them.
On a dark page: white cards.
On a white page: Navy Surface cards. Same construction, inverted.
2. Bar comparison
The default for comparing a handful of things. Coral Green on the series that matters, Slate on the context, Amber on the one bar you are pointing at. Bars carry the TravelDesk corner. Values sit outside the bar, never inside it.
3. Share of total
A donut, never a pie and never more than five segments. The centre carries the total, which is the number people actually want. Order segments largest to smallest, clockwise from the top.
4. Data tables
Long tables sit on white, not on the dark page, because they are read rather than presented. No vertical rules, no heavy borders. One highlighted row at most, tinted rather than outlined.
| Tactic | Clicks | CTR | CPE |
|---|---|---|---|
| Grand total | 3,595 | 0.13% | $0.09 |
| Travel intent | 675 | 0.16% | $0.06 |
| Budgeting boomers | 436 | 0.15% | $0.08 |
| Family in focus | 417 | 0.15% | $0.09 |
| Retargeting | 289 | 0.06% | $0.11 |
5. Insight panels
The written interpretation that sits beside the numbers. A tinted panel with the icon in its circle, a tracked uppercase heading and arrow bullets. This is the part clients actually read, so it gets as much care as the chart.
- Video Beach Sophisticates drove the lowest CPE at $0.06, and a substantial volume of enquiries behind Display Geofence Events at 122.
- Terminal audiences across all formats drove the highest VCR at 99% of all audiences.
- Budgeting Boomers delivered the strongest CTR outside prospecting at 0.15%.
- Top performers based on CPE were New York, Washington DC, Detroit and Minneapolis.
- Geofence Events outperformed standard Display by 2.4x on enquiry volume.
- Shoulder-season weeks carried the lowest CPE across every market tested.
Chart do and do not
- Order bars and segments largest to smallest.
- Put the value outside the bar so it stays readable at any width.
- Label every series directly as well as colouring it.
- State the market and the period under every chart title.
- Use Amber on the one thing you are drawing attention to.
- Round to the precision that matters. 6.83x, not 6.8341x.
- Use the default Excel, Sheets or PowerPoint chart colours.
- Use a pie chart, a 3D chart, or a donut with more than five segments.
- Give every series its own colour when only one matters.
- Start a bar axis anywhere other than zero.
- Put gridlines in Coral Green. They are Navy Surface or Slate.
- Rely on colour alone to tell two series apart.
Typography
TravelDesk uses a single typeface. Plus Jakarta Sans sets everything: hero display, headlines, body, data callouts, labels and interface. There is no secondary or accent font. Hierarchy comes from weight, size and colour, never from a change of typeface.
Weights and where they go
| Weight | Where it is used |
|---|---|
| Light 300 | The alternating lines in display headlines, the tagline lockup and the connective words in tracked uppercase labels. Never in body copy. |
| Regular 400 | All body copy, table cells, captions, long-form text. |
| SemiBold 600 | Product endorsement lines, data captions, table headers, bolded emphasis in body copy. |
| ExtraBold 800 | Every headline, every data figure, product names, the emphasised words in tracked labels. |
Medium 500 and Bold 700 exist in the family but are not part of the system. Using them makes hierarchy muddy, because the gap between 600 and 800 is what carries the structure.
Type do and do not
- Use weight and size to build hierarchy, never a second font.
- Tighten tracking to -1.5 or -2px above 40px.
- Open tracking to +2 or +3px on small uppercase labels.
- Keep body lines under about 75 characters.
- Set body line height at 160 to 170%.
- Left-align body copy. Centre only short display lines.
- Add a second typeface for headings, quotes or data.
- Set body copy in uppercase, italic or Light.
- Use Medium 500 or Bold 700. Go to 600 or 800.
- Justify text. It creates rivers and looks like a legal document.
- Stretch, condense or artificially bold the type in PowerPoint.
- Set anything below 10px, including footnotes and legal lines.
Getting the font to work
Plus Jakarta Sans is free through Google Fonts under the SIL Open Font Licence, which permits commercial use, modification and embedding. It is not a system font, so it has to be installed or embedded before it will render.
| Where | What to do |
|---|---|
| Word, PowerPoint, Keynote | Install the font files locally. Ask IT to push it to the team rather than each person installing their own copy, so everyone has the same weights. |
| Google Slides, Docs and Sheets | Available directly in the font picker. Search "Plus Jakarta Sans" and add it. |
| Figma and design tools | Available in the Google Fonts library. No installation needed in the browser version. |
| Do not attempt it. Email clients strip web fonts. Use Arial instead. | |
| Fallback | Where it genuinely cannot be installed, the approved fallback is Arial. Not Calibri, not Helvetica, not Aptos. Arial is the closest on width, so the layout holds. |
The font is called Plus Jakarta Sans, in that word order. Searching for "Jakarta Plus Sans" will not find it.
The display headline
This is the device that makes a TravelDesk slide recognisable from across a room, and the one most often rebuilt wrongly. It is not just big bold type. It is a specific alternation of weights across stacked uppercase lines, with exactly one line carrying an accent colour.
| Case | Uppercase. Display headlines are the documented exception to the sentence-case rule. |
| Weight rhythm | Lines alternate between Light 300 and ExtraBold 800. The ExtraBold lines carry the nouns that matter, the Light lines carry the connective words. |
| Accent | Exactly one line in Coral Green or Strawberry. Not two, and not a single word inside a line. |
| Tracking | -0.5px, tightening to -2px above 40px. |
| Leading | 100 to 105%. The lines should almost touch. Loose leading kills the effect entirely. |
| Alignment | Left on slides and one-pagers. Right only in the tagline lockup. |
| Length | Two to four lines. Five is too many and the rhythm collapses. |
The same rhythm in eyebrows and rails
The alternation carries down into small tracked uppercase labels. The eyebrow above a slide headline reads WHAT WE DO, and the descriptor on the side rail reads TRAVEL PROGRAMMATIC ADVERTISING EXPERTS. Same idea, smaller scale. It is why the German descriptor is set EXPERTEN FÜR PROGRAMMATISCHE REISEWERBUNG.
If you are writing a slide headline, write it as two to four short lines rather than one sentence, and mark which line is the point. The studio can set it from there.
The rail
A narrow strip carrying the descriptor, the gradient rule and the wordmark. It is what makes a single slide identifiable when it is screenshotted out of context. Which orientation it takes depends entirely on the shape of the page.
Landscape decks (16:9) carry the rail vertically, down the right edge. Portrait formats – one-pagers, Word documents, anything A4 – do not carry the vertical rail. Where a portrait piece wants the same effect, use the horizontal version along the bottom instead. A plain document with a header and footer does not need either.
Vertical, on landscape decks
| Position | Right edge, full height, roughly 5% of the slide width. Never left, never both sides. |
| Reading direction | Bottom to top. The text is turned 90 degrees so it reads upward, the way text runs up the spine of a book. Tilt your head to the left to read it. Turning it the other way, so it reads downward, is the most common mistake when the rail gets rebuilt – if it looks wrong, that is almost always why. |
| Top | The market descriptor in tracked uppercase with the alternating weight rhythm. |
| Middle | The gradient rule, running vertically and fading upward into the panel. |
| Bottom | The wordmark, same rotation, small, with "Desk" in Strawberry or Coral Green depending on the document type. |
| Corner | Where the rail meets a dark panel, the TravelDesk corner sits at the top right of that panel and the rail runs inside it. |
| Language | The rail carries the market descriptor, so it changes between US, EMEA and DACH versions along with everything else. |
Horizontal, on portrait pieces
Where a portrait format wants the same signature without fighting the page shape, the rail turns 90 degrees and runs along the bottom edge instead of the right edge. Same three elements, same order, read left to right this time rather than bottom to top.
The bottom-rail variant. Descriptor and wordmark swap ends compared with the vertical version, so the wordmark still sits nearest the corner.
| Position | Bottom edge, full width, a band roughly the same weight as the vertical version is wide. |
| Reading direction | Left to right, upright, no rotation. |
| Layout | Wordmark on the left, gradient rule running through the middle, market descriptor on the right – the mirror image of the vertical rail's top-to-bottom order. |
| When to use it | Portrait pieces that want the rail's signature without a vertical strip competing with body copy. Optional, not mandatory, on one-pagers and similar formats. |
| When not to | Plain Word documents with a standard header and footer. Those do not need a rail in either orientation – the header and footer are doing that job already. |
Icons
One icon set, in a single duotone style, in Coral Green, sitting inside a thin circle of the same colour. It is the complete approved set today, and it will grow as new icons are needed. Do not mix in icons from anywhere else.
A sample of the set, not all of it – the library runs to over a hundred icons and keeps growing. The label is what the icon means to us; the name underneath is the filename, so you can find it in the library.
Tell the studio what the icon needs to say. It gets drawn in the house style, added to the library and made available to everyone. Icons are produced by the studio only, so the set stays consistent.
How to use them
| Rule | Specification |
|---|---|
| Style | Duotone only: a solid shape with a lighter backing shape behind it. No outline, no filled, no thin-line icons. |
| Colour | Coral Green #81DFC5 as the default, with the backing shape at 20% opacity of the same colour. Icons on light backgrounds may be set in Pine Green, and single-colour print uses Charcoal Navy. |
| The circle | Icons sit inside a thin circle of the same colour, at the same visual weight as the icon stroke. The circle is 1.5px at 56px diameter and scales proportionally. Icons appear without the circle only in dense lists. |
| Sizing | 26 to 32px inside a 56px circle for body use, 48px inside an 88px circle for stat blocks and KPI cards. |
| Format | SVG. Never PNG, because icons get scaled and PNG icons go soft. |
| Recolouring | Not allowed. If you need a colour that is not in the library, take the correctly coloured version from the download rather than recolouring one yourself. |
| Naming | Keep the library filename when you place an icon, so it can be traced later. The meaning label is for people, the filename is for finding it. |
| If it is not there | Ask the studio. The library is the complete approved set, and it is extended by the studio only. |
The full library downloads as a single ZIP from templates, sorted into Coral Green, Pine Green and Charcoal Navy folders so you can go straight to the colour you need. That ZIP is the complete approved set. Do not download icons from anywhere else, and do not add to it locally – if what you need is missing, ask the studio and it gets added for everyone.
Icon do and do not
- Pick the most literal icon available. A bed means hotels.
- Keep every icon in a set at the same optical size.
- Use the circle container on stat blocks and capability bands.
- Pair each icon with a word. Icons alone are ambiguous.
- Take them from the library ZIP, so everyone is using the same file.
- Mix in icons from another set, including PowerPoint's built-in ones.
- Mix weights. If one icon on the page is Duotone, they all are.
- Rotate, flip, outline or add a shadow.
- Put an icon on every bullet. Use the arrow marker instead.
Bullet markers
Lists use a right-arrow rather than a dot or an icon. It is a solid arrow, not a typed character, so it holds its weight at small sizes. Pine Green on light, Coral Green on dark.
- Hotel and flight search and booking data
- Seasonality and travel planning windows
- Length of stay and share of wallet against a competitor set
- Origin and destination markets
- Hotel and flight search and booking data
- Seasonality and travel planning windows
- Length of stay and share of wallet against a competitor set
- Origin and destination markets
Example 01 · Good versus bad
One example of the rules above applied side by side. It only makes sense once you have read the sections before it – this is not a new rule, it is what following the existing ones actually looks like.
Neither of these is anyone's work, both are made up to show the point. The one on the left is not badly made. It is four small decisions taken independently, and that is all it takes.
Consistency is what lets a client trust us before they have read a word, because the container already looks considered.
The world map pattern
A line-hatched world map, used as a low-contrast texture on otherwise empty dark surfaces. It says "global" without anyone having to write the word.
The pattern behind the wordmark, as it appears on LinkedIn banners and virtual backgrounds.
| Where it goes | LinkedIn banners, virtual backgrounds, deck section dividers, event stand panels, the back of printed collateral and the VISTA product screens. |
| Where it does not | Behind body copy, behind data, behind photography, or on any light background other than the VISTA product screen. |
| Colour | Coral Green at 10 to 15% opacity on Charcoal Navy. Never at full strength, and never in Strawberry. |
| Hatching | Diagonal lines at a consistent angle across the whole map. The lines are the texture, the continents are the shape. |
| Scale | Large enough that the continents are recognisable. If it reads as abstract noise, it is too small or too tight. |
| With the wordmark | The wordmark sits centred over the map with clear space respected. Nothing else goes on top. |
Imagery
Our photography is about people travelling, not about products or technology. We sell reach into a human moment, so the picture has to be a human moment. Travellers, families, action, happiness, sun. Destination landscape is used, but as a setting rather than as the subject on its own.
They show what a good frame looks like. The picture library itself is accessible via the assets tab.
What we choose
| Attribute | The standard |
|---|---|
| People | Real travellers mid-experience. Candid rather than posed to camera. Laughing, running into the sea, walking through an airport, arriving at a hotel, eating together, holding a map. Energy in the frame. |
| Range | Every set covers the full traveller spectrum: families with young children, couples, groups of friends, solo travellers and older travellers. A set that is all one demographic has missed the point of the brand. |
| Representation | Visible ethnic and age diversity across every collage and across the set as a whole, rather than one token frame. Accessibility and body diversity are welcome and currently under-represented in our library. |
| Light | Warm natural light. Golden hour and backlit frames work particularly well against Charcoal Navy. Avoid flat grey overcast and hard midday shadow. |
| Season and place | Mix climates deliberately: beach, snow, city, mountain, theme park, road trip, airport, hotel arrival. We sell reach across the whole travel market, and the imagery should show that. |
The library, and why it works
Ten frames from the approved set. None of them is a photograph of a destination. Every one is a photograph of a person having a moment in a destination, which is the distinction the whole imagery standard rests on. Solo, couples, families, groups and every season, not just the warm-weather default.
Imagery do and do not
- Choose frames with movement and a genuine reaction.
- Round all four corners on collage tiles, and keep the TravelDesk corner on the frame.
- Add a Charcoal Navy scrim wherever type sits over an image.
- Mix ages, group types and climates within one collage.
- Crop tight on faces and hands when you need energy.
- Use obvious stock staging: the handshake, the boardroom, the laptop point.
- Make screens or devices the subject. We are a travel brand that happens to be technical.
- Lead with empty landscape and no human presence.
- Apply filters, faded washes or grading that fights the palette.
- Add borders, drop shadows or frames to images.
- Reuse a frame a client could have seen in a competitor's deck last month.
LinkedIn is where most people first meet TravelDesk. The brand voice applies exactly as it does everywhere else, with one addition: the first line of a post is the whole post, because everything after it is hidden behind "see more".
What a good post looks like
Most destination campaigns can tell you how many people saw the ad.
Very few can tell you how many of them booked a hotel room.
We ran a US destination campaign from January to March and connected the media spend directly to arrivals data. $1.44M in hotel revenue attributed, at 6.83x return on investment.
The difference is not better targeting. It is measurement that reaches past the click and into the booking.
What is the hardest thing to prove in your own reporting right now?
US Destination · Jan-Mar 2026
The hook carries the tension. The body gives one number with its market and period. The graphic carries a single figure, the gradient rule, the corner and the wordmark. Nothing else.
A post built around an image
Where the post carries a photograph rather than a data frame, the image still has to be branded – the corner, a scrim and the wordmark, not a bare stock photo with a caption.
Building a branded image like this needs design tools most people here do not have and should not need to learn. Send the studio the idea and the copy, and ask for the visual – do not attempt the scrim and layout yourself. Writing the post itself is fine to do on your own; the image is not.
City breaks are booking six weeks earlier than they did in 2024.
Which means the campaigns still launching in October are arriving after the decision has been made.
We moved a European destination client to a September start this year. Same budget, same creative, 2.1x the bookings.
| The frame | The TravelDesk corner on the top right, drawn as a keyline over the photograph rather than cropping it. |
| The scrim | Charcoal Navy rising from the bottom, exactly as on a hero image. Type never sits on unmodified photography. |
| The type | One display headline, two lines, alternating Light and ExtraBold with the accent on one line. No sub-headline, no bullets. |
| The wordmark | Bottom left, small, white and Coral Green. Every image that leaves us carries it. |
| The photograph | From the library, and matched to the point being made. A winter post needs a winter frame. |
How a post is built
| Part | What it does |
|---|---|
| The hook | One line, under about 140 characters. A specific observation, a number or a tension. Never scene-setting, never "In today's landscape". This is the only part most people will read. |
| The body | Three to five short paragraphs with a blank line between each. LinkedIn is read on a phone, so a wall of text is not read at all. |
| The proof | At least one number, named with its market and period. A post without a number is an opinion. |
| The close | A question or a single clear next step. One link at most, and put it in the post rather than the comments. |
| Hashtags | Three to five, at the end. Not fifteen, and not scattered through the sentences. |
| The graphic | Dark background, one number or one sentence, the TravelDesk corner top right, a gradient rule, the wordmark bottom left. A graphic with a headline, a sub-headline, three bullets and a logo is a slide, not a post. |
What we post about
- Campaign results, with the number in the first line.
- Something we learned that the reader can use, whether or not they ever become a client. This is the "helpful" pillar doing its job.
- Industry shifts explained plainly, with our position stated rather than hinted at.
- The people and the work: TravelDesk, events, the team, what we actually made.
What we do not post: reshared articles with "Interesting read" on top, congratulation posts with no substance, or anything that could have come from any agency in the category.
- Lead with the number or the tension in line one.
- Keep one idea per post and one idea per graphic.
- Caption every video. Most of the feed plays on mute.
- Reply to comments in the brand voice, not in corporate reflex.
- Name clients only where we have written permission.
- Open with "In today's fast-moving world" or any variant.
- Put the link in the first comment. It hides it from most readers.
- Use engagement bait: "Agree?", "Thoughts?", "Comment YES below".
- Post a screenshot of a slide. Rebuild it at the right size.
- Use stock imagery that has nothing to do with travel.
When you post as yourself about TravelDesk work, you are still representing the brand, but you do not have to sound like a press release. Write as you. The rules that still apply are accuracy, client permission and the numbers being real.
This section covers voice and format. It does not yet cover ownership, who is posting, how often, and sign-off before anything goes live. That is being built as part of Working with us.
Formats and sizes
Every format we produce, at the size it is actually built. Build at these dimensions rather than resizing something else, because scaling a deck slide into a social frame is where the corner radius and the type sizes stop being right.
Documents and decks
| Format | Size | Notes |
|---|---|---|
| Deck slide | 720 × 405 pt (16:9) | Creds, event, QBR, reporting and product templates. Dark by default. |
| One-pager | A4 portrait, 595 × 842 pt | Audience sheets, packages and long-form case studies. |
| Word document | A4 portrait | Sand background, Plus Jakarta Sans installed locally, gradient rule under section headings. |
| Production brief | Google Sheets | Light Aqua field labels on the left and answers on the right, Charcoal Navy section bars with Coral Green type. |
Social, email and video call
| Format | Size | Notes |
|---|---|---|
| LinkedIn personal banner | 1584 × 396 px | Supplied at 2x. Four approved options. Use one of the four. |
| LinkedIn company banner | 1128 × 191 px | A different ratio to the personal banner. Do not reuse the personal file. |
| LinkedIn company logo | 300 × 300 px | TD monogram on Charcoal Navy. |
| LinkedIn post, portrait | 1200 × 1350 px | The default. Takes the most feed space on mobile. |
| LinkedIn post, square | 1200 × 1200 px | Only where the crop needs it. |
| Document carousel | 1080 × 1350 px | PDF upload, under 10 pages, one idea per page. |
| Video | 1080 × 1350 or 1080 × 1920 px | Always captioned. |
| Newsletter | 600 px wide | Single column, Arial, real text not images. |
| Email signature logo | 158 px wide at 1x | All-Strawberry, supplied at 2x. |
| Virtual background | 3840 × 2160 px | Eight approved options. Wordmark and map pattern only, no text. |
Use one on any external call. They are a cheap, consistent brand impression and they solve the untidy-spare-room problem at the same time. Pick one and stay with it rather than changing every call.
Templates and assets
Everything downloadable now lives on the assets tab, sorted by what it is: decks, one-pagers, reporting, logos, fonts, icons, patterns and imagery. It also carries instructions for using the Word and PowerPoint templates.
Start from a template rather than a file you found on the drive. Templates carry the correct fonts, colours, corner, gradient rule, market descriptor and logo variant already, which removes most of the ways a document goes wrong.
Go to assets
Templates, logo pack, fonts, icons, the map pattern, imagery and social assets.
Open assetsBefore you send
Fourteen checks. They take about two minutes and catch almost everything that comes back from a review.
- Background. Dark if it stays on screen, light if it will be printed or read at length. The logo variant matches.
- Corner. Top right only on frames and panels. All four corners on collage photo tiles.
- Gradient rule. Fading into the background it sits on, not into another accent colour. One per section.
- Side rail. Present, reading bottom to top, with the descriptor in the right market language.
- Market. One spelling convention throughout, matching the audience. No "traveller" and "traveler" in the same document.
- Logo. Right variant, full clear space, not stretched, not retyped, not in a box.
- Font. Plus Jakarta Sans rendering everywhere, including footers and chart labels. If you see Calibri, the font did not embed.
- Weights. Only 300, 400, 600 and 800.
- Icons. From the library, in Coral Green, in their circles, all at the same optical size.
- Numbers. Every performance claim has a figure, with the market and the period named.
- Bold. No more than one or two bolded phrases per paragraph.
- Dashes. En dash with spaces, not em dashes and not hyphens.
- Headings. Sentence case in documents, uppercase display treatment on slides.
- Filler. Read the first sentence of each section. If it could describe any company in any industry, rewrite it.
Sign-off and contact
The Creative Studio holds Brand Guardian authority, which means final sign-off on anything carrying the TravelDesk name externally. That is not a bottleneck by design. It exists so that quality does not depend on who happened to build the file. For now, everything comes through the studio. As the wider team gets more familiar with the rules, department leads will take on their own brand guardianship too.
| What you are making | What it needs |
|---|---|
| Internal document, not shared outside | No sign-off. Follow the guidelines and use a template. |
| Client email, proposal, routine deck | No sign-off, but run the fourteen checks first. |
| LinkedIn post from the company page | Studio review of copy and graphic before scheduling. |
| Newsletter | Studio review before the send, every issue. |
| Case study, credentials deck, website copy | Studio review before it goes out, plus written client permission to be named. |
| Campaign creative, ad units, video, out-of-home | Studio review at concept and again before delivery. |
| Pitch and new business materials | Studio involved from the brief, not at the end. |
| Event graphics, stands, merchandise | Studio review before anything is sent to production. |
| Anything using a new colour, font or logo treatment | Studio approval. If it is not in this document, it is not approved yet. |
Questions, asset requests, template fixes and anything you are unsure about: studio@traveldeskglobal.com. Asking first is always faster than reworking afterwards.